Mobile / Sports
At 999bd22, we take a straightforward approach to your personal data — we collect only what we need to run your account, process transactions through bKash or Upay, and keep your session secure across devices. Access to our platform depends on your local law and eligible regions.
This policy describes how 999bd22 collects, stores and uses information when you create an account, log in from a mobile browser, or carry out a transaction using a supported payment method. We collect the details you provide at registration — name, contact information and payment identifiers — along with device and session data generated when you navigate the platform. Payment data linked to bKash or Upay is handled through the respective payment provider's own infrastructure; we receive only the confirmation reference needed to credit your account wallet, not your full wallet credentials. We retain account records for as long as your account remains active and for a period afterward as required by applicable rules in your jurisdiction. Log and session data is kept for a shorter window, used only for security review and account troubleshooting. We do not sell your personal information to third parties. Where we share data with service partners — for example, identity verification or fraud screening — those partners are bound by data-processing agreements. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which the service operates. If you have questions about how a specific data type is handled, the support routes listed on this page are the right place to start.
Payment reference only
Confirmation token, not credentials
Balance and transaction log
Device and login records
Not every interaction with 999bd22 falls under the same data rules. Understanding what this policy covers — and what it does not — helps you know where to direct questions about your information.
Login activity, session tokens and device identifiers generated when you sign in are covered by this policy. We use this data to keep your account secure and to restore your session when you return on a different device.
Deposit and withdrawal records processed through bKash or Upay are covered here in terms of what we store on our side. The payment provider's own privacy terms govern data held within their systems, which we do not control.
Browsing behaviour on the platform — which lobby areas you visit, how long you spend in a game category — is collected in aggregate for product improvement. This data is not linked to your identity for marketing purposes.
Links to external sites, third-party identity checks or payment gateways operate under their own privacy policies. We are not responsible for data practices outside the 999bd22 platform boundary.
You have real, actionable choices about the data we hold on your account. Reviewing your transaction history is straightforward — open the account section after logging in and the record of deposits, withdrawals and session activity is there. If any detail looks wrong, you can raise a correction request directly through our support channel and we will check it against our records. Requests to close your account and have your data removed are handled through the same support route; we will confirm what can be deleted immediately and what must be retained under applicable rules. We do not require you to justify a data question — if you want to know what we hold, ask. Response times depend on the nature of the request, but we aim to acknowledge every query and give you a clear next step. Availability of these rights may vary depending on your local law and eligible region.
Log in and open the account section to see your transaction history, session log and stored contact details. No separate request is needed to view what is already visible in your account.
If your registered contact information or payment reference is outdated or incorrect, contact support with the correct details and we will update the record after verifying your identity.
For anything not visible in your account — data retention periods, what a specific log entry means, or how a transaction reference was stored — send a message through the support channel listed on this page.
To close your account and request removal of personal data, contact support directly. We will walk you through what is deleted, what is retained under legal obligations, and the timeline for each.
If you have a question about how your data is handled, the routes below connect you to the right place. Use the channel that suits your situation — live chat for quick account questions, email for formal data requests.
Open the chat widget from any page on the site to ask about your account data, session records or a specific transaction reference. Available through the platform when you are logged in.
For formal data requests — corrections, deletion, or a written record of what we hold — send a message through the email address published in the contact section of the site.
The help section of your account covers common privacy questions, including how to read your transaction log and what each data field in your profile means.
We apply access controls, encrypted connections and session management to keep your account data from being read or changed by anyone other than you. Here is how each area works in practice.
We use session cookies to keep you logged in across pages and to remember your device. You can clear these through your browser settings at any time. Doing so will end your current session and require you to log in again.
Login attempts are monitored for unusual patterns. If we detect activity that does not match your normal access behaviour, we may ask you to verify your identity before continuing. Check your account notification settings to stay informed.
Active account data is kept for as long as your account is open. After closure, we retain only what applicable rules in your jurisdiction require. Transaction references linked to bKash or Upay payments follow the same retention schedule.
To update stored information or ask about a specific data point, use the support routes on this page. We verify your identity before making any change to account records, to protect you as much as to protect the record.
These are the questions we hear most often about how 999bd22 handles account and transaction data.
We collect the details you enter at registration — contact information, a username and the payment identifiers you link to your wallet. We also collect device and session data automatically when you log in. We do not collect more than we need to run your account and process transactions.
No. When you make a deposit through bKash or Upay, the transaction is processed by the payment provider. We receive only a confirmation reference to credit your account wallet. Your full wallet credentials stay within the payment provider's system, not ours.
After closure, we delete personal data that is no longer needed. Some records — such as transaction references — may be retained for a period required by applicable rules in your jurisdiction. We will tell you exactly what is kept and for how long when you submit a closure request.
Your transaction history, session log and stored contact details are visible in the account section after you log in. For data not shown there — such as internal log entries or retention records — contact support through the email route and we will provide a summary.
Send a request through the support email published on the site. We verify your identity first, then check the record and make the correction or deletion. We will confirm what has been changed and, where deletion is not possible due to legal obligations, explain why.
This policy covers your account data regardless of where you connect from. However, access to the platform itself depends on your local law and eligible regions. If local law restricts your use of the service, that restriction applies independently of this policy.